Refunds and Replacements
Refunds and Replacements
100% Satisfaction Guaranteed: We stand by every product we sell and every gift we deliver. If, for any reason, you or your gift recipients are not completely satisfied with a Hickory Farms item, simply call or email for a replacement, refund or credit- whichever you prefer. We promise to handle your request promptly and courteously. We guarantee it.
We make every effort to guarantee total satisfaction. On the very rare occasion that a product is out of stock, be assured that your gift recipient will receive a similar item of equal or greater value.
Final sales tax will be calculated based on current tax rates and regulations of the shipping destination at the time your order is processed.
Due to the complexities of sales tax, at the time you place your order, your sales tax will be estimated based on the most recent tax rates and regulations. Final sales tax value will be calculated when your order is processed and will be reflected in your Final Value Shipment Confirmation.
We have a business presence in the following states and therefore are required by law to collect sales tax on items delivered to these states. Calculate your tax based on the state(s) of delivery. The rates listed below are the state rates. Please add local taxes where applicable. If tax rates change or additional taxes apply, we will adjust your total accordingly as we are required by law to collect the tax in effect at the time of your order.
State Tax State Tax State Tax AL* 4.000% LA+ 5.000% OH+^ 5.500% AZ+ 6.600% ME> 5.000% OK* 4.500% AR~^ 6.000% MD> 6.000% PA+^ 6.000% CA+ 6.250% MA+ 6.250% RI>^ 7.000% CO>^ 2.900% MI+^ 6.000% SC*^ 6.000% CT>^ 6.350% MN>^ 6.875% SD*^ 4.500% DC+^ 5.750% MS*^ 7.000% TN~^ 7.000% FL>^ 6.000% MO~^ 4.225% TX>^ 6.250% GA*^ 4.000% NE+^ 5.500% UT~ 4.700% HI*^ 4.000% NV+^ 4.600% VT+^ 6.000% ID* 6.000% NJ>^ 7.000% VA~ 4.000% IL~^ 6.250% NM+^ 5.125% WA+^ 6.500% IN>^ 7.000% NY>^ 4.000% WV~^ 6.000% IA> 6.000% NC~^ 4.750% WI>^ 5.000% KS*^ 6.500% ND>^ 5.000% WY+ 4.000% KY>^ 6.000%
* Food is taxable in these states, therefore all of our gifts are taxable.
+ Only gifts that include non-food items, such as baskets, cutting boards, tins, etc., are taxable.
> Gifts that include non-food items or candy are taxable.
~ These states have different rates depending upon your gift. For gifts that include non-food items use the rate in the table located to the right. For gifts that are food only use the following rates:
AR: 1.5% IL: 1% MO: 1.225% NC: 2% TN: 5% UT: 1.75% VA: 1.5%
GA & SC: Use local tax rate only
^ Shipping and handling charges are taxable in these states.
Valid Payment Methods
Valid Payment Methods
Payment for all goods must be by credit or debit card, or with your PayPal account.
We accept payment with:
- American Express
Hickory Farms gift certificates must be redeemed over the phone. They are not redeemable for cash. Only one Gift Certificate per order, please call 800.753.8558 to redeem multiples. Gift certificates are also one-time use only.Read More »
Hickory Farms Coupons & Promo Codes
Offers may not be combined with any other offer. Qualifying merchandise items will be adjusted up to the limit(s) detailed in each promotion. Promotions exclude wine and gift cards, if applicable. Offers do not apply to corporate orders or volume discount orders. Hickory Farms reserves the right to cancel or modify offers at any time. Valid on hickoryfarms.com only. Not valid in stores or on partnership websites. Promotional value not redeemable for cash or gift cards. Return of discounted item(s) will be for the price actually paid and the value of the offer will be forfeited. No rain checks issued. All offers are while supplies last, if applicable.
Offers listed below may or may not be active, dependent on promotional period. Please check promotion details from the "details" link on each specific promotion when active.
FREE SHIPPING ON SHIPMENTS OVER $35!
Free standard shipping per US domestic street address on shipments $35 and over. Excludes any shipments containing individual wine bottles. Does not include sales tax. Cannot be combined with any other offers or with previous offers or discounts, including volume discounts. Hickory Farms reserves the right to cancel or modify offers at any time. Valid only on hickoryfarms.com. Not valid in stores or on partnership websites. Other restrictions may apply. Orders over $500 do not qualify and will be charged shipping based on the standard Hickory Farms' rate table.
Speak to a gift specialist at 800-715-1474 for more information about volume discounts.Read More »