Refunds and Replacements

100% Satisfaction Guaranteed: We stand by every product we sell and every gift we deliver. If, for any reason, you or your gift recipients are not completely satisfied with a Hickory Farms item, simply call or email for a replacement, exchange, refund or credit- whichever you prefer. We promise to handle your request promptly and courteously. We guarantee it.

If you have any questions, you may contact us to assist you.

Substitution Policy

We make every effort to guarantee total satisfaction. On the very rare occasion that a product is out of stock, be assured that your gift recipient will receive a similar item of equal or greater value.