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  • Refunds and Replacements

    Refunds and Replacements

    100% Satisfaction Guaranteed:  We stand by every product we sell and every gift we deliver.  If, for any reason, you or your gift recipients are not completely satisfied with a Hickory Farms item, simply call or email for a replacement, exchange, refund or credit- whichever you prefer.  We promise to handle your request promptly and courteously.  We guarantee it.

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  • Shipping Restrictions anchor

    Shipping Restrictions

    *Gifts containing wine are not eligible for discounts or shipping promotions. Please see details below.

    APO/FPO Shipping:
    Delivery to APO/FPO military addresses is FREE on denoted items. Not all items may ship overseas. To be sure it can ship overseas shop from our APO/FPO collection. Please allow up to 4 weeks for delivery.

    DELIVERY TO PO BOXES, CANADA, GUAM, US VIRGIN ISLANDS & PUERTO RICO:
    Orders to some destinations may take up to 8 business days to arrive. Fresh Fruit Gifts, Gifts containing Wine, and HoneyGold® Ham shipping are not available to these locations.

    DELIVERY TO HAWAII & ALASKA:
    Orders to some destinations may take up to 8 business days to arrive. 2 Day and Overnight delivery are available to these locations. Additional charges apply. Fresh Fruit & HoneyGold® Ham must ship via 2 Day and Overnight delivery

    DELIVERY ON WEEKENDS:
    We are unable to guarantee delivery of our products on Saturday. We do not deliver on Sunday.

    DELIVERY OF FRESH FRUIT ITEMS:
    We're sorry, but we cannot ship citrus to Arizona, or any fruit to PO Boxes, Canada, Guam, US Virgin Islands, Puerto Rico and APO/FPO addresses.

    DELIVERY OF HONEYGOLD® HAM:
    To ensure it arrives in perfect condition, we will ship your ham Monday - Thursday for delivery within the same week. Saturday - Monday delivery is not available for this item. Ham cannot ship to correctional facilities.

    DELIVERY OF ITEMS THAT CONTAIN WINE:
    Hickory Farms is a marketing agent for for the following wine gifts: #53001, #53002, #53011, #53018, and #53019.
    These gifts must be purchased by and received by someone 21 years or older. Signature of an adult (21 years or older) is required upon receipt so sending to a place of business is highly advised.  We are unable to ship to PO Boxes, outside of the US, or the following states: AL, AR, CT, DE, FL, GA, KS, LA, MD, MA, MI, MN, NH, NJ, NY, NC, OH, PA, RI, SC,TN, TX, VT, VA, Wash DC, WV, WI Orders must be placed by 10:30am local time for next day delivery.

    ITEMS: #16200, #16207, #16244, #16240, and #16242
    Wine gifts must be purchased by and received by someone 21 years or older. Signature of an adult (21 years or older) is required upon receipt so sending to a place of business is highly advised. We are unable to ship to PO Boxes, outside of the US, or the following states: AL, AR, DE, FL, IL, KY, MA, MS, MT, NJ, NY, NC, OK, PA, RI, SC, SD, TX, UT, VT.

    DELIVERY OF FROZEN ITEMS:
    To ensure it arrives in perfect condition, we will ship your frozen item Monday - Thursday for delivery within the same week. Saturday - Monday delivery is not available for these items. Frozen cannot ship to correctional facilities.  See individual product details.

    INTERNATIONAL ORDERS:
    We apologize that we cannot ship to any International countries except Puerto Rico. Fruit, frozen food and other perishable items may not ship to International destinations.

    If you wish to inquire regarding a specific item, e-mail us the item number and/or description, ship to location and we'll let you know if it can ship.

     

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  • Shipping Cost

    Shipping Costs

    Location
    Charges Per Shipping Address
    Standard       3-5 Business Days 2 Day Overnight Other

    Fresh Fruit, Wine,Honey Gold® Ham, Hickory Farms Reserve, Hickory Farms Simply, Pfaelzer Brothers and Bakery Items Shipping Availability

    Domestic (48
    contiguous states)

     

    $10.00 $25.00 $35.00 N/A Yes, See wine section below for state shipping restrictions.
    Alaska, Hawaii, Guam,
    US Virgin Islands, Puerto
    Rico
    $10.00 $25.00 $35.00 N/A

    Cannot Ship to these Locations

     

    PO Boxes $10.00 N/A N/A N/A Cannot Ship to PO Box Addresses
    Canada   N/A N/A N/A Cannot Ship to Canada
    APO/FPO Military
    Addresses*
      N/A N/A N/A Cannot Ship to APO/FPO Military Addresses
    * Delivery to APO/FPO military addresses is FREE on denoted items. Not all items may ship overseas. To be sure it can ship overseas shop from our APO/FPO collection. Please allow up to 4 weeks for delivery.

     

     

    anchor

     

    Shipping Restrictions

    *Gifts containing wine are not eligible for discounts or shipping promotions.  Please see details below.

    APO/FPO Shipping:
    Delivery to APO/FPO military addresses is FREE on denoted items. Not all items may ship overseas. To be sure it can ship overseas, shop from our APO/FPO collection. Please allow up to 4 weeks for delivery.

    DELIVERY TO PO BOXES, CANADA, GUAM, US VIRGIN ISLANDS & PUERTO RICO:
    Fresh Fruit Gifts, Hickory Farms Reserve Gifts, Gifts containing Wine, and HoneyGold® Ham are not available to ship to these locations.

    DELIVERY TO HAWAII & ALASKA:
    2 Day and Overnight delivery are available to these locations. Additional charges apply. Fresh Fruit & HoneyGold® Ham must ship via 2 Day and Overnight delivery.  Gifts containing wine and Hickory Farms Reserve Gifts are not available to ship to these locations.

    DELIVERY ON WEEKENDS:

    We are unable to guarantee delivery of our products on Saturday. We do not deliver on Sunday.  Fresh Fruit Gifts, Frozen Gifts, Hickory Farms Reserve Gifts and Gifts containing Wine do not ship over the weekend.  Therefore delivery of these gifts are Tuesday through Friday only. 

    DELIVERY OF FRESH FRUIT ITEMS:

    To ensure it arrives in perfect condition, we will ship your ham Monday - Thursday for delivery within the same week. Saturday - Monday delivery is not available for this item. Ham cannot ship to correctional facilities, PO Boxes, Canada, Guam, US Virgin Islands, Puerto Rico and APO/FPO addresses.

    DELIVERY OF HONEYGOLD® HAM:

    To ensure it arrives in perfect condition, we will ship your ham Monday - Thursday for delivery within the same week. Saturday - Monday delivery is not available for this item. Ham cannot ship to correctional facilities, PO Boxes, Canada, Guam, US Virgin Islands, Puerto Rico and APO/FPO addresses.

    DELIVERY OF ITEMS THAT CONTAIN WINE:
    Hickory Farms is a marketing agent for for the following wine gifts: #53001, #53002, #53011, #53018, and #53019.
    These gifts must be purchased by and received by someone 21 years or older. Signature of an adult (21 years or older) is required upon receipt so sending to a place of business is highly advised.  We are unable to ship to PO Boxes, outside of the US, or the following states: AL, AR, CT, DE, FL, GA, KS, LA, MD, MA, MI, MN, NH, NJ, NY, NC, OH, PA, RI, SC,TN, TX, VT, VA, Wash DC, WV, WI. Orders must be placed by 10:30am local time for next day delivery.

    ITEMS: #16200, #16207, #16244, #16240, and #16242

    Wine gifts must be purchased by and received by someone 21 years or older. Signature of an adult (21 years or older) is required upon receipt so sending to a place of business is highly advised. We are unable to ship to PO Boxes, outside of the US, or the following states: AL, AR, DE, FL, IL, KY, MA, MS, MT, NJ, NY, NC, OK, PA, RI, SC, SD, TX, UT, VT.

    DELIVERY OF FROZEN ITEMS:
    To ensure it arrives in perfect condition, we will ship your frozen item Monday - Thursday for delivery within the same week. Saturday - Monday delivery is not available for these items. Frozen cannot ship to correctional facilities.  See individual product details.

    INTERNATIONAL ORDERS:
    We apologize that we cannot ship to any International countries except Puerto Rico. Fruit, frozen food and other perishable items may not ship to International destinations.

    If you wish to inquire regarding a specific item, e-mail us the item number and/or description, ship to location and we'll let you know if it can ship.

     

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  • Order Tracking

    Order Tracking

    You must have an account at the time of your order to obtain tracking information.  Accounts can be created during checkout and also by visiting the Register page.  Log in to track your order.

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  • Holiday Shipping Deadlines

    Order Cut Off Dates

    Guaranteed holiday delivery when you order by these dates/times per ship method. Note: times are EST:

      Standard 2 Day Overnight
    Easter
    Sunday, April 16th
    Mon April 10th
    @ 3:00 PM EST
    Wed April 12th
    @ 2:00 PM EST
    Thurs April 13th
    @ 1:00 PM EST
    Mother's Day
    Sunday, May 14th
    Tues May 10th
    @ 3:00 PM EST
    Thurs Feb 9th
    @ 2:00 PM EST
    Fri Feb 10th
    @ 1:00 PM EST
    Memorial Day
    Monday, May 29th
    Tues May 22nd
    @ 3:00 PM EST
    Thurs Feb 9th
    @ 2:00 PM EST
    Fri Feb 10th
    @ 1:00 PM EST
    Father's Day
    Sunday, June 18th
    Tues June 12th
    @ 3:00 PM EST
    Thurs Feb 9th
    @ 2:00 PM EST
    Fri Feb 10th
    @ 1:00 PM EST
    July 4th
    Tuesday, July 4th
    Tues June 26th
    @ 3:00 PM EST
    Thurs Feb 9th
    @ 2:00 PM EST
    Fri Feb 10th
    @ 1:00 PM EST
    Labor Day
    Monday, Sept 4th
    Tues Aug 28th
    @ 3:00 PM EST
    Thurs Feb 9th
    @ 2:00 PM EST
    Fri Feb 10th
    @ 1:00 PM EST

     

    *Shipping Promotions

    Shipping Promotions only apply to addresses within the contiguous U.S. All Shipping Promotion eligibilities are determined based upon the product value being shipped to EACH address. Shipping Promotions cannot be combined with any other offer or discount or any previous orders. Gifts containing wine are NOT eligible for shipping promotions. Other exclusions may apply.

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5 Results