Overview and Culture

Available Positions
Position Overview (Responsibilities include but are not limited to):
— Monitors cash deposits for incomplete or missing information
— Investigates and reconciles cash and inventory variances
— Monitors inventory deliveries and transfers for incomplete or missing information
— Tracks seasonal promotions for abuse or fraud
— Monitors labor for usage to ensure compliance to corporate procedures
— Acts as main conduit of communication with field personnel via email or telephone
— Other duties as assigned
Position overview:
This position is performed out of our Maumee location and consists of providing phone support to over 500 retail locations, running a PC based cash register system, and required to provide technical support for both hardware and software issues. Candidates must have strong communication and troubleshooting skills and be comfortable speaking on the phone. Prior work experience in a help desk or call center environment is beneficial.


Richard Ransom founded Hickory Farms 59 years ago in the pastoral farm country of Ohio in 1950. He started the company by selling hand cut cheese at local home shows. The rich flavor and uncompromising quality were an immediate hit, and would become the hallmark of the company.

Never one to rest, Mr. Ransom soon added his now famous Beef Summer Sausage to the offering. Tasty mustards and crackers soon followed.  

Since then, the company’s focus on personalized service, customer satisfaction and quality have become legendary. Countless awards have been bestowed on our wide range of products. Customers can now find their favorite sausages and cheeses online, in catalogs, and in leading supermarkets as well as in retail shopping centers throughout the Holiday Season.

Customers can see our commitment through new gift boxes and improved product quality. We’re also working hard to be a better global citizen. We’ve modified our packaging to eliminate waste, using more environmentally friendly materials. We are committed to a unique partnership with Share our Strength, an organization dedicated to ending childhood hunger in America.

Take a look at our current job opportunities and consider becoming one of the many devoted staff members who continue to make Hickory Farms “America’s favorite.”
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As a Hickory Farms employee, you’ll be part of a tradition of quality and excellence.  You’ll find a work environment as dedicated to people as to product, and the opportunity to make solid strides toward your future. We offer ongoing employment options, as well as seasonal employment. To meet the demand for our products during the holidays, we hire up to 6,000 seasonal employees each year. Whether you seek a full-time, part-time or seasonal employment, Hickory Farms offers you more than a job opportunity; we offer you a career opportunity.
www.hickoryfarms.jobs
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Position Overview (Responsibilities include but are not limited to):
— Monitors cash deposits for incomplete or missing information
— Investigates and reconciles cash and inventory variances
— Monitors inventory deliveries and transfers for incomplete or missing information
— Tracks seasonal promotions for abuse or fraud
— Monitors labor for usage to ensure compliance to corporate procedures
— Acts as main conduit of communication with field personnel via email or telephone
— Other duties as assigned

Position requirements:
High school diploma or GED required. Associates or bachelors degree in a related field a plus. Business experience preferred. Must possess strong computer skills including but not limited to proficiency with Microsoft Excel. Strong verbal and written communication skills required.

Dates/hours of Internship: Mid-October — Late December. Approximately 35 hours per week, Monday — Friday. Possible weekends required.

Pay range is from $8.00 to $10.00 per hour, based on experience and education level.

Please reference Loss Prevention Specialist when applying for this opportunity.  Qualified candidates can e-mail their resume’s to: E-mail: jessica.cuevas@hickoryfarms.com ATTN: LOSS PREVENTION SPECIALIST

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Position overview:
This position is performed out of our Maumee location and consists of providing phone support to over 500 retail locations, running a PC based cash register system, and required to provide technical support for both hardware and software issues. Candidates must have strong communication and troubleshooting skills and be comfortable speaking on the phone. Prior work experience in a help desk or call center environment is beneficial.

Position requirements:
— General PC and Modem trouble shooting skills
— Previous experience with Point of Sale (POS) systems and receipt printers
— Symantec PC knowledge and experience
— Knowledge of the retail store atmosphere including strong customer relations skills
— Strong verbal and written communications skills
— Prior call center or help desk experience is preferred
— High School diploma required; individuals who are in pursuit of an associates or bachelor’s degree in a technical related field are preferred

Dates/hours of Internship: Day and evening/night shifts are available. Some weekends are required. This position runs from Mid-October until approximately Jan. 1, 2010

Pay Rate: $9.00/hr.

Please reference Point of Sale Help Desk when applying for this opportunity.  Qualified candidates should e-mail their resume’s to: E-mail: darrell.woolaver@hickoryfarms.com ATTN: POINT OF SALE HELP DESK

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